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Even the best programs only work in very specific situations. While these free tools that are available may help, they usually only help if you are encountering one of a very few specific data loss situations.

Some programs may cause further or permanent data loss. While these programs are provided with good intention, even when carefully used these utilities may cause recoverable data to be permanently lost and may cause the loss of additional data.

Anyway, there is something you CAN do; if you are having data access problems and your media has no symptoms of physical failure or damage, try and check some obvious issues before deciding if you need data recovery:

• Are the power and disk cables properly connected?

• Is configuration or disk information correct?

• Try the defective unit with a different adapter/controller interface or on a different computer.

• Is there an experienced technician at a local store or the company help desk that you can consult, if these steps are beyond your capabilities? (Make sure whoever is in contact with your data loss situation is fully aware that they should do nothing during their troubleshooting that will risk hurting your data.)

Doesn’t work? Don’t panic; if the damage occurred to the drive's electronics, it most likely could be fixed. If the damage occurred to the, for example, system areas of the disk, leaving the data zone intact, those data could be theoretically, and (in some cases) practically, recovered by a professional.

Look on the Net for data recovery companies, ask them questions, explain them your situation. In most cases they will be able to understand your problem and fix it for a fair price.

Emanuele Allenti is the owner of http://www.hard-disk-data-backup-recovery.com - a website containing tips and useful information written by experts for those interested in backup and data recovery